Originally from Fairbanks, Alaska, Kevin Holyfield got his start in the hospitality industry as a passenger services representative with Princess Cruises and Tours, having been introduced to customer service when he worked with Hallmark.
“Yes, the greeting card company,” said Holyfield, who holds a bachelor’s degree in business administration from the University of Phoenix. “After a number of years with Princess, I realized I loved hospitality but I didn’t want to be working on a cruise ship forever, so I figured hotels were the next best thing, and moved to Las Vegas in 2002 in pursuit of expanding my hospitality goals.”
Holyfield joined MGM Resorts International in April 2008 and currently serves as vice president of hotel operations at Park MGM/NoMad Las Vegas.
“One of my most recent professional accomplishments is the transition and cultural shift from Monte Carlo to Park MGM,” said Holyfield, adding that the company invested more than $550 million in this process. “As a result, we have seen increased revenue and outstanding customer satisfaction."
Looking ahead, “MGM Resorts International has been my home for almost 11 years and I look forward to continuing to learn, grow and contribute to the organization in any way I can,” said Holyfield, who serves on the board of trustees for Discovery Children’s Museum. “Cultural shifts often take two to five years to execute and we are just finishing the second year, so the work has just begun.”